Here is the content outline:
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What are Human Factors?
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Understanding Clinical Error
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Improving Patient Safety
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Case Study Activity - Causal Factors
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Human Factors Case Study: Elaine Bromiley
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Question: Elaine Bromiley Case
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The Swiss Cheese Model
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Question: Swiss Cheese Model
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The Shell Model
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The Bow Tie Model
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Question: Bow Tie Model
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Clinical Errors: Key Points
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Cognition
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Cognition: Example
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Attention Mechanisms
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Memory Experiment
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Pattern Recognition
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Types of Error
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High Risk Situations
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Factors That Make Error More Likely
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Apter's Reversal Theory
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Cognition: Key Points
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Introduction to Human Behaviour
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Communication Case Study
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Communication Techniques
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PACE
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Decision Making
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Effective Leadership
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Emotional Intelligence
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Teamwork
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Team Member
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Authority Gradient
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Personalities
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Question: Personalities
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Situation Awareness
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Human Behaviour: Key Points
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Acknowledgements
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References
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Reflect: What Have I Learned?
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Reflect: What More Do I Need to Learn and How Will I Apply This?
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Certificate
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